Thanks Jeff Scott of Gather No Dust and Helene Blowers of Library Bytes for their comments on my post about their recent posts about Library 2.0. Both Jeff and Helene pointed out that we need to take a two-pronged approach - continuing to use our traditional service models while developing new "Library 2.0" models. I agree with this as a practical way to meet the dilemma of serving our current array of users some of whom grew up and feel comfortable with traditional library service models and others who are increasingly used to getting their information, and living much of their lives, on what has been called the "social web".
As a 40-something who went to library school back in the early 80s (when we accessed the new online services like Dialog by dialing a number and then placing the receiver of the phone into the modem, and when the public library I worked in still had a card catalog and checked out books by hand) but is trying to learn to swim in this new world of information I personally feel the dilemma! I do worry, though, about how difficult it will be to know when to let go of an old way of the old way of doing things and fully embrace the new. I wrote a few days ago about Joan Frye Williams' comments about the difficulty of letting go of the old, and I know how right she is. It feels a bit like some of our old models are like training wheels. Useful now....but irrelevent at some point in the future. The challenge will be to know when we take them off.