Library/Librarian 2.0
Are you a 2.0 library/librarian? That is the thought-provoking question David Lee King posed on his blog www.davidleeking.com back at the beginning of August. Not only did he ask the question, he had the audacity to put forward a spectrum of "2.0-ness" – and generated lots of energetic debate and discussion, including no small measure of criticism. You can see the original post at -
http://www.davidleeking.com/2007/08/01/am-i-a-20-librarian-and-the-library-20-spectrum/
After absorbing the punches David came back with a somewhat softer (watered down?) version at
http://www.davidleeking.com/2007/08/24/library-20-ripples-another-go-at-the-graph/
I admired David's courage in publishing his original version, and have to confess that I prefer it to his second attempt. Like it or not technology is transforming not only how information is organized and made available, but people's expectations about everything from customer service (why can't you tailor your services to my precise personal needs?) to information delivery (what do you mean you can't send library notices to my cell phone?) to privacy (I'm happy to post very personal photos and videos all over the Internet, but don't make me give you my Social Security or Driver's License number) to the value of "experts" (I'm as willing to believe what I read on this blog as what I read in the newspaper).
Libraries and librarians who don't recognize this and adapt their services have earned David's label of "Luddites". To follow on my post from yesterday – if we insist on holding onto "2nd order" systems and services with their roots in the 19th century in a world where people don't understand why the library can't be more like Amazon.com the future for libraries will be pretty grim.
The good news is that I think are staff here at PVLD have moved well to the right on David's original spectrum (and are moving towards the outer rings on his concentric circles graph – overall I'd put us between circles 4 and 5). And we are not alone…there are plenty of libraries that are further along than we are, and many more that are on the same journey.
Are all new technologies good for libraries? Of course not…we need to continue to think critically about the potential of each "great new thing" to enhance our services and make use more relevant. BUT – we need to also be prepared to continually explore and learn about new technologies and applications; be creative in thinking about how we could use them to improve our services; and be willing to try things out even if we're not 100% certain of the outcome. The risk is that some experiments fail….the risk of not experimenting is that we fail as a profession and as institutions.

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